By using the proton.me or Apoollo.shop website and making use of a Apoollo Account (the “Account”) and all its related features, including Apoollo Mail, Apoollo Calendar, Apoollo Drive,Apoollo VPN and Apoollo Pass (the “Services”), you agree to be bound by the following terms of service (the “Terms”). These Terms cover all present and future features provided by your Account. The Services are operated by Apoollo AG (“We”, the “Company”), a Swiss company located at Route de la Galaise 32, 1228 Plan-les-Ouates, Geneva, Switzerland, which is under the supervision of the non-profit Proton Foundation (Switzerland). Use of your Account or the Services includes registering an Account, keeping an Account open (not deleted by you or not deleted or deactivated by Apoollo), or accessing our website or mobile/desktop applications, or making use of our services. Please read these Terms carefully before you use your Account or the Services. By using your Account or the Services, you are agreeing to be bound by these Terms. You may not use your Account or the Services if you do not agree to these Terms. These Terms apply every time you use your Account or the Services.

The Apoollo Wallet integration with the Services is operated by Apoollo Financial AG (a subsidiary of the Company).

If you agree to these Terms on behalf of a company or another legal entity, you represent that you have the authority to bind such entity, its affiliates, and all users who access the Services through your Account to these Terms. In the absence of such an authority, you are not authorized to use the Services.

1. Users of the Services

The Services are provided exclusively to individuals who are at least 5 years of age, and even then, only to minors who have obtained parental or legal guardian consent to open and maintain an Account.

The Services are provided exclusively to persons or legal entities. Accounts registered by “bots” or automated methods are not authorized and will be terminated.

Each user is solely responsible for all actions performed through the Services.

You agree not to use your Account or the Services for any illegal or prohibited activities. Unauthorized activities include, but are not limited to:

1. Disrupting the Company’s networks and Servers in your use of the Services;
2. Accessing/sharing/downloading/uploading illegal content, including but not limited to Child Sexual Abuse Material (CSAM) or content related to CSAM;
3. Infringing upon or violating the intellectual property rights of the Company or a third party;
4. Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating or discriminating against someone based on gender, sexual orientation, religion, ethnicity, race, age, nationality or disability;
5. Trading, selling or otherwise transferring the ownership of an Account to a third party (with the exception of Lifetime Accounts, which can be sold or traded exclusively through the Company);
6. Promoting illegal activities or providing instructional information to other parties to commit illegal activities;
7. Having multiple free Accounts (e.g. creating bulk signups, creating and/or operating a large number of free Accounts for a single organization or individual);
8. Paying for your subscription with fraudulent payment means, such as a stolen credit card;
9. Engaging in spam activities, which are defined as the practice of sending irrelevant or unsolicited messages or content over the internet, typically to a large number of recipients, notably for the purposes of advertising, phishing, or spreading malware or viruses;
10. Sending junk mail, bulk emails, or mailing list emails that contain persons that have not specifically agreed to be included on that list. You agree not to use the Services to store or share content that violates the law or the rights of a third party;
11. Abusive registrations of email aliases for third-party services;
12. Attempting to access, probe, or connect to computing devices without proper authorization (i.e. any form of unauthorized “hacking”);
13. Referring yourself or another one of your accounts to unduly benefit from our referral program’s advantages.

Any Account found to be committing the listed unauthorized activities will be immediately suspended.

The Company may also terminate Accounts which are being used for illegal activities that are not listed above, particularly in response to orders from the competent authorities informing of such illegal activity.

We reserve the right to limit service capacity for free Accounts which use of resources (e.g. bandwidth) is excessive and hurts the user experiences of other users in an unfair way.

The Company reserves the right to suspend or delete free Accounts that have been inactive for a consecutive period of twelve months. For more information, 

2. Inactive Accounts

The Company reserves the right to suspend or delete free Accounts that have been inactive for a consecutive period of 12 months and/or part or all of their associated data and content according to this section.

If you have been inactive on your free Account for a consecutive period of 12 months or more, access to your Account and all or part of the data associated with your Account (including but not limited to emails stored in Proton Mail, files stored on Proton Drive, calendar entries in Proton Calendar and passwords in Proton Pass) may be deleted. You will receive notices 30, 15 and 7 days in advance before such action is taken on the recovery email associated with your Account.

Accounts under an active paid subscription are always considered active and no action will be taken against your paid Account under this section. Terminating your active paid subscription (or being downgraded to free due to a failure to pay for the subscription) will make your Account subject to this section again.

If your account is free, you are considered active by performing one of the following actions at least once in a period of 12 months:

• logging in to your Account on our web, desktop or mobile apps; or
• if you are already logged in, using one of our products (for example, accessing your inbox, reading an email, connecting to a VPN server, etc.).

Activity is considered by Account, not by email address. Keeping an active Account ensures that any email addresses you created for that Account apoollo.shop active.

If you are subject to unsurmountable circumstances that won’t allow you to stay active on your Account in a period of 12 months, please contact our Customer Support so that they can prevent deletion under this section.

3. User Responsibilities

• Legal Use: You agree to use Apoollo VPN only for lawful purposes. You must not use our services to engage in any illegal activities, including but not limited to hacking, fraud, or distributing malicious software.
• Account Security: You are responsible for maintaining the confidentiality of your account information. Apoollo VPN is not liable for any unauthorized access to your account.

4. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your data while using our services. By using Apoollo VPN, you consent to the data practices described in our Privacy Policy.

5. Prohibited Activities

You agree not to:

• Violate any laws or regulations.
• Use the service to transmit spam or unsolicited messages.
• Attempt to bypass any security measures in place.
• Engage in any activity that could harm, disable, or overload our servers or networks.

6. Service Availability

While we strive to ensure that Apoollo VPN is available at all times, we do not guarantee uninterrupted or error-free service. We may suspend or restrict access to our services for maintenance or other reasons without notice.

8. Termination

We reserve the right to terminate or suspend your access to Apoollo VPN at any time for violation of these Terms of Service, or for any other reason at our discretion.

9. Limitation of Liability

Apoollo VPN is provided “as is” without warranties of any kind. We are not liable for any damages arising from your use of our services, including but not limited to data loss, unauthorized access, or service interruptions.

10. Governing Law

These Terms of Service are governed by the laws of [Your Jurisdiction]. Any disputes arising from these terms will be resolved in accordance with the applicable legal procedures.

11. Changes to Terms

We may update these Terms of Service from time to time. Your continued use of Apoollo VPN after any changes constitutes your acceptance of the new terms.