At Apollo Shop VPN, your privacy is our priority. This policy explains how we collect, use, and protect your personal information when you use our VPN services.
Account Details: Name, email address, and payment information when you create an account or make a purchase.
Usage Information: We collect minimal data like server connection time, bandwidth used, and device type.
We do NOT collect: Your browsing history, DNS queries, or any activity logs.
To operate and improve the VPN service
To provide customer support
To process payments and manage subscriptions
To send service updates or promotional emails (you may opt out)
We use encryption and secure servers to protect your data. Only authorized staff can access personal information, and we never sell or rent your data.
We don’t share your data with third parties except:
To payment processors for billing
To comply with legal obligations (if required by law)
You may:
Request access or deletion of your data
Cancel your account at any time
Opt out of marketing communications
Our website may use cookies for basic functionality and analytics. You can control cookie preferences in your browser.
We may update this policy from time to time. You’ll be notified of major changes.
For questions or data requests, contact us at:
📧 support@apoollo.shop
We want you to be happy with your experience using Apollo Shop VPN. If you’re not satisfied, we offer a simple refund process.
You can request a full refund within 7 days of your first purchase—no questions asked.
To request a refund:
Email us at support@apolloshopvpn.com
Include your registered email and order number
Refunds are processed within 5–7 business days
Refunds apply only to first-time purchases
No refunds are issued for renewals, promotional offers, or expired plans
Abusing the service (e.g., fraudulent use or Terms of Service violation) voids refund eligibility
You may cancel your subscription at any time through your account dashboard or by contacting support. Cancellations stop future billing, but do not trigger an automatic refund unless within the refund window.